Careers
Position Description
The Business and Membership Manager position is based in Midway, Utah at the U.S. Biathlon Association headquarters. This position is a critical interface between U.S. Biathlon and our membership, as well as our key vendors and partners involved in business functions and operations. The ideal candidate is a self-starter, personable, and a team player. Work duties are varied day-to-day and the ability to problem solve is important. U.S. Biathlon is a small, but growing organization, with approximately 1300 members, including 44 clubs across the country. Our membership and staff are passionate, and we are looking to welcome a new team member that is excited to be part of a dynamic organization taking the sport of biathlon to the next level and who will enhance the enthusiastic atmosphere.
About U.S. Biathlon
U.S. Biathlon is an Olympic and Paralympic sports organization dedicated to providing opportunities for Americans to engage in the unique sport of biathlon. From introductory
experiences, to preparing America’s top biathletes for the Olympic Winter Games, U.S. Biathlon brings the unifying Olympic values to every athlete. Biathlon challenges participants with opposing athletic endeavors in a singular event: the heart-pumping aerobic aspects of cross-country skiing with the intense focus of precision marksmanship.
The mission of U.S. Biathlon is to foster the growth of the biathlon community in the U.S., develop athletes with integrity, and achieve international and Olympic success. Our vision is to stand atop the international biathlon stage and be a leading organization for supporting athletes and clubs, prioritizing athlete well-being, and acting with integrity.
Responsibilities and Duties
Works With: All U.S. Biathlon staff, CEO and Board of Directors, reporting to the Director of Operations. Interfaces with members of the Association, vendors, partners and our donors.
Primary Responsibilities
The Business and Membership Manager is responsible for member services and support, and general daily office and business operations of U.S. Biathlon’s new headquarters. This person works with the Communications Manager on membership communications, supports the CEO and Director of Operations with operational and business processes, including interfacing with finance department, outside vendors and service providers, state agencies, landlord and human resource professionals. They are responsible for managing the office environment and the shared services the department directors rely on.
The Business and Membership Manager will be the point of contact for office operations, including answering phone calls, responding to general inquiry emails, assisting with mailings, organizing and inventorying member and donor gifts, and supporting fundraising campaigns. Working with the Director of Operations, they will implement and manage the new headquarter’s office operations and procedures, as well as provide oversight of office systems and equipment in conjunction with the IT department. Additionally, they will manage relationships with vendors and service providers, and generally ensure office operations and procedures are organized, correspondence is managed, filling and archiving systems are created and maintained. They will monitor and analyze internal processes and handle member inquiries, general member troubleshooting, monitor membership purchases and renewals, and overall member support. The Business and Membership Manager will also manage travel policies and procedures, and support staff with travel arrangements for teams, and other tasks that may arise.
Qualifications & Skills
Expected Qualifications
The qualified candidate must have:
- College degree
- 2+ years experience in similar multi-function roles
- Proficiency in Microsoft Office and Google Workspace, and experience with general CRM applications
- Excellent written and verbal communication skills - including the ability to produce reports, assign tasks, accept instructions, and handle vendor contracts
- Strong interpersonal skills in order to interact positively with members, staff, board directors, donors, and partners
- Organized, flexible with the ability to multitask and complete a wide range of tasks
- Excellent attention to detail to ensure tasks are completed thoroughly and correctly
- Flexibility and demonstrated ability to adapt to changing priorities and needs
- Capacity to take the initiative and work independently
- Leadership qualities and the ability to manage challenges
- Some knowledge of Nordic sports is a plus, but not required
- Valid U.S. passport or ability to obtain one
Work Environment
- Needs to be a team player - self-starter, strategic, task-oriented and willing to extend beyond strictly defined roles and responsibilities
- Professional conduct at all times as a representative of U.S. Biathlon
- Role may require work outdoors on snow in winter conditions
- Flexible in supporting other role demands within a small organization
- Role is responsible for adhering to the highest standards of sport and professional conduct including SafeSport, ethics, and anti-doping, and is subject to testing and background screening at any time
- Foster a safe, productive, and professional relationship with athletes, coaches, club leaders, and members across the organization
Work Culture
- Competence and drive to engage effectively as part of a staff team in a small organization that is often spread across as many as eight time zones across the world
- Ability to adapt to changes in the work environment of a small, dynamic sports organization, changing approach to best fit the situation; ability to manage frequent change, delays, or unexpected events
- Demonstrated willingness to gain knowledge of diversity and inclusion policies, showing respect and sensitivity for cultural differences; educating others on the value of diversity and promoting a harassment-free environment
- High ethical standards: treating people with respect, keeping commitments, inspiring the trust of others; works with integrity and always uphold organizational values
- Willingness to take on new tasks in support of colleagues working in an often fast-paced environment with ever-changing dynamics
Compensation
$47,500 - $52,500 Depending on experience.
To Apply:
Please send your resume and a letter of interest to careers@usbiathlon.org.
Job Description Notes
The above is intended to describe the general content of and requirements for the
performance of this job. It is not to be construed as an exhaustive statement of
duties, responsibilities or physical requirements. Nothing in this job description
restricts management’s right to assign or reassign duties and responsibilities to this
job at any time. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The role is a full-time exempt position.
Fort Kent Outdoor Center Venue Manager/Nordic Skiing Coach
Pineland Farms / FKOC have an immediate opening for a Venue Manager / Nordic Skiing Coach. This position will require 40 hrs/week and will require flexible hours including some nights and weekends.
Essential Functions
Working together with the Pineland Outdoor Recreation Director, FKOC Board of Directors and local volunteers, the Venue Manager will establish a consistent presence at FKOC welcoming and assisting users and in the community promoting the activities available.
Duties to include the following:
- Maintain and increase membership thru community outreach
- Oversee programming
- Coaching Nordic and Biathlon post graduate and youth athletes in the Jalbert program which would include coaching athletes at competitions off site, and coordinating the Saturday learn to ski program
- Solicit and coordinate events with partners; MPA, NENSA, USBA, NEMBA etc
- Venue development through new uses of facilities to engage new community members
- Coordinate maintenance of facilities indoor and outdoor together with volunteers and contractors
- Coordinate priorities with the board of directors
- Marketing events and programs through social media and website
- Ensure Pineland’s insurance and safety protocols are implemented
Job Requirements
- Must be reliable
- Must have excellent communication skills with proficient computer skills
- Flexibility is a must as events/programs may dictate work time
- Strong customer service skills and attention to detail
- Must be self-motivated and able to work independently and collaboratively within a team of volunteers
- Must be able to perform light maintenance work around the venue, must be able to lift 50 pounds occasionally and must be able to stand for extended periods of time.
Salary commensurate with experience, position includes paid holidays and health care benefits.
Candidates are subject to a background check.
Interested applicants may send cover letter and resume to: Fort Kent Outdoor Center, 33 Paradis Circle, POB 541, Fort Kent, Maine 04743
or
Email to: Carl Theriault, carlther17@gmail.com